PLEASE NOTE: the office will have limited working hours during December. Orders will be shipped on 2-4th, 9-11th, 16-18th, 23rd Dec and then again on 31st December. Normal office hours (Mon-Fri 9-5) will resume 6th January 2020.
Many of our products are also available via our Amazon shop with a standard range of delivery options, depending on your membership with Amazon. Please copy and paste (or control and click) the following link into your browser to view and purchase from our Amazon shop: or email your query to: and someone will get back to you as soon as possible. If you need help with your particular tap or bath/shower set up, please send us some photos and we'll try to help.

PLEASE NOTE: Our email service is currently under migration, so if your email hasn't been responded to within 24 hours please email this address:

We thank you for your understanding and look forward to your continued support. 


We aim to deliver within 3-5 working days (Mon-Fri) for UK deliveries, but all orders are shipped out 1st Class Recorded Delivery, so we hope for your order to arrive within 1-2 days (in the UK). However, please contact us after 10 working days if your order hasn't arrived with you, so we can track it. If you wish your order to be shipped out by Special / Next Day Delivery then please email us to arrange, stating your name and order number - there will be a surcharge for this service. Delivery outside of the UK and during busy periods such as Christmas or Bank Holidays may take longer. In the event of a shipping delay at our end, we will advise you by email or telephone as soon as possible. All shipments are charged and shown at checkout. 


We accept returns for exchange or refund of the product price, providing it is returned within 14 days of receipt. Please enclose a note so we know if your return is an exchange or a refund, as this will speed up the service we give you. Returned items must be in new condition, complete with ALL packaging that they came in [box, labels, accessories etc] as returns need to be acceptable to be returned back into stock. Please pack with due care to protect the packaging of the item returned. Returned goods remain your property until we receive them back in new condition, so for your own security, we suggest you use registered mail for your return. Please enclose or include the original shipping label as this helps us identify your order and process your return more quickly. Please note, we do not refund the postage cost. We do expect you to check the measurements of your tap aerators prior to ordering, please see fitting guide and also this chart for your info, if you are still in doubt please contact us.

Please return items to: Every Drop Is Precious Ltd, Simonstone House, Main Street, Kelfield, York, YO19 6RG


We accept payments by: PayPal (PLEASE NOTE: you can pay by credit/debit card by PayPal even if you do NOT have a PayPal account), Mastercard, Visa, Visa Delta, Visa Electron, Maestro, Switch. You can pay by American Express if you have a PayPal Account, by adding this payment method to your PayPal account.

Alternatively, if you would prefer to be sent an electronic invoice to settle by card, then please email us: with the full details of your order, your full name, address, email address and contact number.


We do not store credit card details nor do we share customer details with any 3rd parties.