General FAQs

Most taps have an unnoticeable small device that is screwed into the end of the tap spout.

You can replace this part with one of our money and water saving quality tap aerators – to use its full ‘techie’ name. It adds air into the water, which is a process known as aerating. This reduces the amount of water used, producing a soft touch, non-splash ‘champagne-like’ stream of water.

Some taps may have constant flow regulators included in the aerator fitting or shower. This is particularly important for buildings that have fluctuating water pressures. For example in most hotels the ground floor water pressure is normally better than the top floor.

With a CFR added to the water outlet it ensures a constant flow of water regardless of fluctuating water pressures across all floors. This ensures a better experience for all guests using the bathroom.

Please change this last sentence to: “Our CFR’s are manufactured to the highest standards by R.C.Mannesmann GmbH in Germany. Most are suitable for low water pressures and hard water areas”.

Up to 25% of your heating bills comes from heating water. So, by using less water you heat less water, therefore you’ll save money on your energy bill”. And of course by using less water you’re helping save one of the planet’s most important natural resources.

Very easy! We’ve designed complete packs with everything you need including step-by-step fitting illustrations - no plumbers or plumbing skills are required! You can also check out our video guides that we’ve created. In most instances you can unscrew your existing aerator by hand. But if it’s tight simply use a pair of pliers and a tea towel to protect the tap, or you can buy a Tap Aerator Key. It really is very easy! The Lavalino bidet toilet seat can be fitted by a competent DIY person or plumber if required.

A tap spout is the very end of the tap where the water comes out. Most taps will have something fitted to the end of the spout which might look like a black plastic insert or a metal gauze. However some taps don’t have them, and surprisingly including newer models. If you're unsure, feel free to send us a photo and we'll do our best to help.

Aerators are designed to go unnoticed as some are really small. If you’re unsure if you can remove your tap ends, please whatsapp, call us or email us with a picture and we can help you.

If you have threadless Female tap spouts that measure between 12-16mm then our expansion adaptor should allow you to attach an aerator to it.

Alternatively, to save water, energy and money, you will have to change your taps. Do send us a photo and/or description of the type of tap you would like so we can help source the correct tap for you.

The protection of potable (drinking) water against backflow contamination is part of the National Plumbing Code. This can be achieved by using a back flow preventer. It acts as a safety valve which only permits water to only flow in one direction. So it prevents unwanted backflow of water in the opposite direction.

The best example is when you’re using a handheld shower over a bath. Imagine dropping the shower head into bath water when the shower is working. If you don’t have a backflow prevention device, then the dirty water could be sucked back up into your water system. This is also known as back-siphonage.

Our integral backflow prevention devices, also known as a check valve, ensures that this will not happen and we have these fitted as standard in all of our hand held shower heads. This is particularly important for commercial premises, such as hotels.

Backflow prevention device

Simply place a 1 litre container under your washbasin tap spout, get your stopwatch app ready and turn on the cold water to full for 5 seconds.

Is more than half the container filled in 5 seconds? Then you have a flow rate in excess of 6 litres per minute. This means you’ll immediately benefit from our products.

You can do exactly the same test for your shower and kitchen tap. Just point the shower head or kitchen tap into your container and turn on full.

If you want to maximize your savings, then yes. As taps vary, we recommend checking your bathroom, cloakroom, kitchen, utility room taps and also any showers. But it really doesn’t take very long at all!

By using our kitchen Auto Save/Quick Fill aerator/regulator, you can select a higher volume of water as and when required. The tap will turn on in “Auto Save” mode for washing delicate salad leaves / soft fruit or rinsing crockery. For filling kettles or containers, Quick Fill is available at the push of a button.

This product also prevents unsightly and messy splashing. Plus it’s easy to clean. So if your tap spout normally builds up limescale all you have to do is simply wipe it away.

Or check out our Kitchen Swivel Stream and Spray. You can quickly rinse the sink with it, fill the kettle quickly by switching to the stream function or gently wash delicate fruits and salad leaves with the spray.

Want to reduce the messy splashing caused by high water pressure? Take a look at our washbasin aerator.

The likelihood is that they will. But we still recommend you carry out the tap flow rate test. They could still be surprisingly high!

The aerator and regulator comes with a 22mm adaptor to ensure it will fit BOTH 24mm Male / outside thread and Female / inside thread taps.

24mm is the standard width, but we also offer a Male / outside thread 20mm aerator and 18mm and a Female / inside thread 19mm and 16mm tap aerator for smaller tap spouts.

If your taps do NOT have a round spout (square or oval) then our aerators and regulators will NOT fit. Be aware that some square taps still have round aerators fitted!

Please get in touch if you’ve any problems fitting our products.

No, this shower head is not suitable for electric showers. The temporary shut off operation could force the water back up into the electric box, which is VERY dangerous.

It’s only suitable for use with pumps that have an automatic shut off. So please check with your pump manufacturer to see if the on/off shower head is suitable with your pump. Please also be aware that the shower head may cause temporary fluctuations in temperature depending on how your hot water is delivered. It’s important to check the temperature each time you depress the on/off lever.

Yes, our products are suitable for both high and low pressure applications.

Yes of course! Just keep the existing parts of any taps you replaced. Then simply change them back again when it’s time to move on. Then re-fit our products in your next home.

Many people believe their water bill will be higher if they switch to a water meter but usually this isn’t the case. Let’s face it, most water companies are never going to underestimate your water bill. If you’re a couple living in a 2 bedroom house with water bills of £50 per month, a water meter could lower your bill to even as much as half this amount.

Switching to a water meter is usually pretty straightforward. You normally aren’t charged for it. Unless you choose to have the water meter positioned differently to where the water board want to position it.

Also, whilst you remain residing at the property if you find your bills are not any cheaper within the first year of installation then you can request to have the water meter uninstalled.

Of course individual water authorities will have different policies, so do check with your local water board. We cannot be held responsible for our advice.

Don’t forget your bills can be even lower when you fit Every Drop Is Precious products, saving you even more money.

Albion Water www.albionwater.co.uk

Anglian Water Group (includes Hartlepool Water) www.anglianwater.co.uk

Bristol Water plc www.bristolwater.co.uk

Cambridge Water plc www.cambridge-water.co.uk

Cholderton & District Water Company www.choldertonwater.co.uk

Dee Valley Water plc www.deevalleywater.co.uk

Dwr Cymru Welsh Water www.dwrcymru.co.uk

Island Water Authorities (Guernsey Water, Jersey Water, Council of the Isles of Scilly & Isle of Man Water Authority) www.jerseywater.je

Northern Ireland Water www.niwater.com

Northumbrian Water Group plc (includes Essex and Suffolk Water) www.nwl.co.uk www.eswater.co.uk

Portsmouth Water Ltd www.portsmouthwater.co.uk

Scottish Water www.scottishwater.co.uk

Sembcorp Bournemouth Water www.sembcorpbw.co.uk

Severn Trent plc www.severntrent.co.uk

South East Water Ltd www.southeastwater.co.uk

South Staffordshire Water plc www.south-staffs-water.co.uk

South West Water Ltd (Pennon Group plc) www.southwestwater.co.uk

Southern Water www.southernwater.co.uk

Sutton and East Surrey Water plc www.waterplc.com

Thames Water Ltd www.thameswater.co.uk

United Utilities www.unitedutilities.com>

Veolia Water East Ltd (formerly Tendring Hundred Water) www.veoliawater.co.uk/east

Veolia Water Southeast Ltd (formerly Folkestone and Dover Water) www.veoliawater.co.uk/southeast

Veolia Water Three Valleys (formerly Three Valleys Water) www.veoliawater.co.uk/central

Wessex Water Services Ltd www.wessexwater.co.uk

Yorkshire Water Services Ltd (Kelda Group Ltd) www.yorkshirewater.com – not a member of Water UK